Ship to us

Don’t live near a Plek-equipped shop? No problem! 
We offer mail-in Plek fret leveling services for players who want their necks dialed in to perfection—no matter where they live.
Just ship your neck to us, and we’ll handle the fretwork with surgical precision. When it comes back, reinstall it on your guitar, visit https://musicnomadcare.com/how-to-advice/videos/ and follow along to set it up like a pro. With your fretwork perfected and setup dialed in, your guitar will play better than ever.

Not into doing the setup yourself? No problem.
Ship us your entire guitar—we’ll take care of the full setup here and send it back ready for the stage or studio.

Ship us your guitar neck

 

What We Do


Using our Plek machine, we precisely scan your neck to measure fret height and fingerboard inconsistencies. Then we level the frets to 1/10,000” accuracy and hand-polish them to a flawless mirror shine.

The result:

  • Improved intonation
  • Lower action with clean, buzz-free notes
  • Exceptionally smooth playability across the entire neck
  • Drag free bends and vibrato

We can also handcraft a new bone nut and/or roll your fretboard edges while your neck is here.

Get a 10% discount on any Music Nomad setup tools you order with your service. You’ll find these options on the intake form.

Please include a completely filled out Intake Form and a return shipping label with your preferred amount of insurance.

 

How it Works


  1. Remove & Pack the Neck Safely

    If your guitar has a bolt-on neck, remove it carefully. Wrap the neck securely with padding and place it in a sturdy box. The frets should be well-protected to avoid dings in transit.
  2. Include Intake Form and return shipping label
    Please include a completely filled out Intake Form and a return shipping label with your preferred amount of insurance.
  3. Ship It to Us
    Send the neck to:

    Sonoma County Guitarworks
    3091 Eastman Lane
    Petaluma, CA 94952
  4. We’ll Get to Work
    Once we receive your neck, we’ll email you an estimate confirming the details and get started. Turnaround time is usually 2 weeks from when your neck hits our bench.
  5. We Ship It Back, Ready to Rock
    After the fret leveling, crowning, and polish are complete, we’ll carefully repack and ship your neck back to you, ready for reassembly and setup.

Pricing

Just the Neck Plek Scan + Fret Level, Crown & Polish: $225


  • General pricing is on our price list page and we will send you an estimate for your approval before any work is done. 

  • If the return shipping label is not included, return shipping will be billed at cost plus a $25 shipping fee.

Ship us your whole guitar

Don’t have a bolt on Neck or Need additional services like a refret, Pickup install or restoration? Ship us your guitar!

  1. Check out our pricing and FAQ page.
    Email us if you have any additional questions before shipping your guitar.
  2.  Completely fill out the  Intake Form.
    Please make sure it is included in the box with the guitar
  3. Pack Your Guitar Carefully

    Before you ship, take a few minutes to pack your guitar safely—it’s worth the extra care! Make sure to include any parts or strings we’ll need. Use a hardshell case or a good-quality gig bag that fits your guitar nice and snug.
If your guitar has an angled headstock (like a Martin, Gibson, or something similar), don’t put any packing around the headstock area—it can actually cause damage in shipping.
Put the case into a sturdy cardboard box, and fill the empty space with bubble wrap or soft packing material so nothing shifts around.
 Please skip the styrofoam peanuts—they’re messy and rough on the environment.
We’ll return your guitar in the same box and packing materials, so pack it up right the first time. We’ve had the best luck shipping with UPS, so that’s our top recommendation.
  4. Include a return shipping label
    Please include a return shipping label with your preferred amount of insurance.
  5. Ship It to Us
    Send the neck or entire instrument to:
    Sonoma County Guitarworks
    3091 Eastman Lane
Petaluma, CA 94952
  6. We’ll Get to Work
    Once we receive your guitar, we will review your intake form and contact you with further questions or send you an email with an estimate and timeline.
  7. We Ship It Back, Ready to Rock
    After your job is complete, we’ll carefully repack and ship your guitar back to you.